Security Policy

Last updated: 1 March 2026

1. Our Commitment

At Swapp Solutions Ltd, security is fundamental to everything we do. We are committed to protecting the confidentiality, integrity, and availability of all data entrusted to us by our customers and users.

2. Data Encryption

All data transmitted between your device and the SWAPP platform is encrypted using TLS (Transport Layer Security). Data at rest is encrypted using industry-standard AES-256 encryption.

3. Infrastructure Security

The SWAPP platform is hosted on secure, enterprise-grade cloud infrastructure. We employ firewalls, intrusion detection systems, and continuous monitoring to protect against unauthorised access and threats.

4. Access Control

We implement role-based access controls to ensure that only authorised personnel have access to sensitive data and systems. All access is logged and audited regularly.

5. Data Backups

We perform regular automated backups to ensure data can be recovered in the event of an incident. Backups are encrypted and stored in geographically separate locations.

6. Incident Response

We maintain a comprehensive incident response plan. In the event of a security breach, we will notify affected parties promptly and take immediate steps to contain and remediate the issue, in accordance with UK GDPR requirements.

7. Employee Security

All employees undergo security awareness training and are subject to confidentiality agreements. Access to production systems is limited to essential personnel only.

8. Reporting Vulnerabilities

If you discover a security vulnerability, please report it responsibly to [email protected]. We take all reports seriously and will respond promptly.

9. Contact Us

For security-related enquiries, please contact us at:
Swapp Solutions Ltd, Parc Yr Scarlets, Pemberton Park, Llanelli, SA14 9UZ
Email: [email protected]