Legal

Privacy Policy

How Swapp Solutions Ltd collects, uses, and protects your personal data.

Last updated: 1 March 2026

1. Who We Are

Swapp Solutions Ltd ("SWAPP", "we", "us") is the data controller for the personal data processed through this website and the SWAPP platform. Our registered address is Parc Yr Scarlets, Pemberton Park, Llanelli, SA14 9UZ. You can contact us at [email protected].

2. What Data We Collect

We may collect the following personal data:

  • Name, email address, phone number, and company name when you complete a contact form or start a trial.
  • Usage data including IP address, browser type, pages visited, and session duration.
  • Cookies and similar tracking technologies (see our Cookie Policy).

3. How We Use Your Data

  • To respond to enquiries and provide customer support.
  • To deliver and improve the SWAPP platform and services.
  • To send relevant communications about our products (with your consent).
  • To comply with legal obligations.

4. Legal Basis for Processing

We process personal data based on: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.

5. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our website and platform, subject to appropriate data processing agreements. We may also disclose data where required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at [email protected].

8. Contact Us

If you have any questions about this privacy policy, please contact us at:
Swapp Solutions Ltd, Parc Yr Scarlets, Pemberton Park, Llanelli, SA14 9UZ
Email: [email protected]